Posts Tagged ‘Car Rental Company’

National Rental Car – The Affordable Rental Car

David Patullo asked:


National rental car has a long line of record when it comes to affordable car rentals. Today, they are on their 56th year of providing car rental service to almost any place. And because they have been in the business for so long now, they are also considered as the pioneer in renting cars. Furthermore, as they have many outlets, many customers find it very convenient to rent a car in one branch and then return it at a branch in their destination.

The National rental car is also the first car rental establishment that uses the computerized booking systems, and the “Telemax” computers that let the customers to experience a trouble-free car rental service.

In the year 1976, when the airline travel industry was liberalized, it resulted to the raise in airfares, and so the National car rental began offering flat rates for the rentals. This made the flyers to opt for car renting than travel through air.

In addition, this car rental company was also the first firm to offer corporate accounts to different companies in the70′s. And then they started to concentrate on corporate travelers, where the frequent traveler program was born. This is a program where they reward their frequent customers with discounts or special offers.

Through the years, the National car rental got tied-up with several companies like airlines, prestigious hotels, popular credit cards, and many others. Moreover, the rental also offers clients a wide array of affordable vehicles for rent. The fleet of vehicles range from small cars, full-size vans, SUV’s, luxury, sports cars, and convertible vehicles.


Car Rental Glossary

Car Guru asked:


Car rental can sometimes be a little confusing with lots of phrases being thrown around. To help you out, we have put together a glossary which will hopefully help with your next car rental booking.

Additional Driver: Additional to the main driver, registered and listed on the Rental Agreement. May be an extra charge for an additional driver, depending on the supplier.

Additional Liability Insurance (ALI): Provides additional protection for bodily injury or death plus property damage.

Airport Fee: Charge applied by airport authorities for terminal and off terminal locations. In most cases, this charge is also applied to additional charges, such as one way fees, fuel option, child seat rental etc which are not included in the daily rate and are paid at the counter.

Collision Damage Waiver (CDW): Covers the rental vehicle in the event of accidental damage to the rental vehicle other than by theft or attempted theft. An excess usually applies and the amount will vary depending on the pick up country and/or vehicle type.

Excess Reduction (ER): Optional charge offered by the car rental company to reduce or waive the insurance excess in the event of an insurance claim against damage or theft.

Gazetted Roads: A sealed or unsealed road regularly maintained by a local, state or government body or council.

Insurance Excess: The amount the client is responsible for in the event the rental vehicle is damaged (whether the driver is at fault or not) or stolen.

Loss Damage Waiver (LDW): Covers the rental vehicle in the event of accidental damage and theft. An excess usually applies and the amount will vary depending on the pick up country and/or vehicle type.

One Way Fee: This fee is imposed to cover the costs of returning the vehicle back to the originating location. In Australia & USA, charges may apply between cities within the same State and renting between States. Some countries charge for one way fees between airport and downtown locations within the same city.

Personal Accident Insurance (PAI): Covers the driver and additional passengers of the rental vehicle for personal and physical injuries incurred in an accident.

Premium Location Surcharge/Location Service Charge: Charge applied by car rental companies at selected downtown and railway locations. This additional item also includes the Airport Fee. In most cases, this charge is also applied to additional charges, such as one way fees, fuel option, child seat rental etc which are not included in the daily rate and are paid at the counter.

Rental Period: Your car rental period starts when you pick up the rental car and ends when you drop it off.  Rental periods are based on 24 hours periods from the time of pick up – so, for example, from 9am on a Friday to 9am the following day is charged as a one day rental.



Sealed Road: A road sealed with a hard material such as tar, bitumen or concrete.

Security Deposit: Amount frozen on the client’s credit card at time of collection. The amount frozen is usually the full insurance excess amount. However, if an insurance excess is not applicable or the full excess is not frozen then an amount may still be frozen for incidentals such as fuel bond, optional charges, loss of keys etc.

Senior Driver Surcharge: Surcharge payable by senior drivers over &/or between a specific age.

Theft Protection (TP): Covers the rental vehicle in the event of theft, attempted theft or vandalism. An excess usually applies and the amount will vary depending on the pick up country and/or vehicle type.

Third Party: Provides coverage against bodily injury to persons other than the driver of the rented car and property damage to anything other than the rental vehicle and contents of same.

Vehicle Licensing Fee/Vehicle Road Registration Fee: Government imposed levy for each rental car in the car provider’s fleet. Charge to partially recover the vehicle registration costs.

Young Driver Surcharge: Surcharge payable by young drivers under a specific age.


Car Rental Faqs – Part 2

Car Guru asked:


Q. What does “car type” or similar mean?

A.  Car rental companies can never guarantee a specific model or car. When renting a car, companies will give you an idea of what you can expect – you may get the car type that was advertised or you may get one similar in size or model.

Q. How old are rental cars?

A. Depends on the car rental company. Larger suppliers like Hertz and Avis carry cars on their fleet that are about 3-4 months old. Smaller companies can carry cars up to 4 years old.

Q. Can baby seats be requested?

A. Yes, the majority of car rental companies do carry baby or booster seats and can be requested before collection.

Q. What happens if my rental car breaks down?

A. Most car rental companies should include 24 hour roadside assistance in the rental rate. If you do break down, help is only a phone call away.

Q. Can I pick up a rental car in one city and drop it off in another?

A. This is known as a one way rental. It depends on the supplier and the country – sometimes a fee will apply. Ask when booking!

Q. Can cars be driven into countries other than the country the vehicle is collected in?

A. In most cases, yes but conditions and restrictions do apply. In Europe, there are restrictions about travelling into Eastern Europe and some vehicles cannot be driven in Italy. In the USA, cars cannot be driven into Mexico. Always check at the time of booking.

Q. Are there age restrictions on drivers?

A. Yes. Maximum and minimum ages vary depending on suppliers and car type. Additional fees may also apply for younger or older drivers.

Q. Can anyone drive the rental car?

A. Additional drivers must be added to the rental contract before collection. There may be a fee for additional drivers.

Q. Can my prepaid rental be extended after the vehicle is collected?

A. Yes. In most cases, the renter pays the supplier directly for any extensions. However, this is at the local rate which is often higher than the pre-paid rate.



Q. What do I do if I return the vehicle early?


A. This is possible, however no refund of unused rental days is allowed by the car rental companies.


Too Old to Drive a Rental Car?

Car Guru asked:


As the population in Australia gets older, the problem of renting a car both in Australia and overseas becomes more of an issue. Most car companies will have some kind of restriction if the older generation is looking to rent a vehicle. Whilst you may think that as someone that has been driving for 50 years or more, car rental companies can see you as a major risk to their asset

The Senior Driver Surcharge is payable by senior drivers over &/or between a specific age. This depends on country and/or car rental company. It is just the same as our car insurance companies here in Australia charge a higher premium if you have a driver aged 21 years on the insurance.

The reason why it is charged is because the car rental company sees senior drivers as high risk and they get charged a premium to have senior drivers covered by their insurance company. However, other car rental companies just restrict the driving age so they don’t have to get additional insurance.

To give you a few examples on how it differs between suppliers, let’s take a look at Car Rental in Ireland. One car rental company has a maximum age of 74 years with no surcharge payable. Another car rental company charges a EUR29 incl Tax /day fee for drivers aged between 70-74 years. And, a third car rental company doesn’t charge a surcharge but they require additional documentation from driver’s aged between 76-79 years, as follows -

1) Note from their Insurers stating that they have not been involved in any accidents within the past 5 years.

2) Note from their doctor stating that they are in full health.

When booking your car rental, it is advisable to always be truthful of the age/s of all drivers and ask the car rental company if there are any additional conditions for senior driver’s. Failure to do so may result in you using public transport to get around on your holiday.

Car Rental brokers, such as DriveAway Holidays will be able to advise quickly as to which company is going to be able to accomodate the older driver.


Aussie Pensioner Wins Ageism Case Against Irish Car Rental Company

Car Guru asked:


An Australian man has just won a settlement in a landmark age discrimination case against an Irish car rental company after being charged an extra fee for being over the age of 70.

Anthony White tried to hire a car in Ireland 2 years ago when he was in his early seventies and was charged a EUR25 fee. He was also told he would not be able to rent a car on his next visit as he would be over 75.

White took his case to Ireland’s Equality Tribunal who ruled in his favour that the policy amounted to age discrimination. Irish Car Rentals Ltd has since changed the rule and says the decision will now be made on a case-by-case basis involving assessments of age, health, driving record and insurance coverage.

A senior driver surcharge is pretty common with car rental companies – you may have read a previous blog here about it (Too Old to Drive A Rental Car?) Some suppliers charge extra if drivers are over a certain age, others have a maximum age limit for renters and some require additional documentation (like Irish Car Rentals are now doing). The surcharge is applied to cover higher insurance premiums as older drivers as seen as higher risk.

Does this case mean we may see an end to senior driver surcharges? Is it age discrimination to charge older drivers more as they are seen to be a higher risk?

In that case, surely it is also age discrimination to charge someone under 25 a young drivers fee since they too are seen as a higher insurance risk and more likely to have an accident?

In the case of Mr. White, he has been driving for 50 years and felt it was unfair to blanket all older drivers.

I do agree with this and think the company’s new policy is fair – it depends on each individual’s circumstances and not their age. Will other car rental companies follow suit? We’ll have to wait and see.

Final thought – one article I found about this was entitled “Old Man wins age discrimination suit against Irish rental car company” – “Old Man”? Surely that is age discrimination in itself?!


National Car Rental, Quality Through the Years

soft666 asked:


National Car Rental, Quality Through the Years

The National Car Rental is one of the oldest and the pioneer in the car rental business. In 56 years of business, the National Car Rental has pioneered amongst its most famous, the one way rental feature, for those people who’d want to rent a car in one town and leave it in another, which makes it more convenient for the renter.

National Car rental was also the first car rental company to computerize its reservation operations. With the introduction of “Telemax” computers to their system, reservation process ahs improved moving to a faster and more hassle free renting.

And since the airline industry deregulation in 1976, causing increase in airline travel costs, national car rental gave flat rates for car renters, who chose renting cars rather than flying.

National car rentals is also one of the earliest companies to start corporate account business back in the 70’s. Through this program, National has focused on the corporate traveler more so than any other company. It was also the first in the rental industry to start a frequent renter program. It was also the first to use paperless car rentals and use computers to make dealings faster; they called this the “Emerald Club” and the “Paperless Express Rental Agreement”. The “Emerald Aisle” program enables customers to select the cars that they want, with paperless ease, bypassing the rental counter, and getting them on their way faster and more efficiently. The “Choice Rental Process” in addition enabled customers to choose the exact car that they want, and “QuickRent” that gives non Emerald Club members to skip the rental counter when they complete the deal online.

National car rental is now affiliated with many different companies, all to improve the customers renting experience. These companies include, Air Canada, Air Miles, Air France, Alaska Airlines, Alitalia, America West airlines, American Airlines, ATA airlines, Delta Airlines, Continental Airlines, Frontier Airlines, Hawaiian Airlines, Iberia airlines, Midwest airlines, Lanchile, United Airlines and Northwest airlines all having frequent flyer and miles/kilometer programs that can be applied to car rentals as well, some of these airlines even consider national car rental miles, for air miles.

Other affiliates include Coast Hotels and Resorts, which give lower rates for national customers that stay in their Hotels, Hilton Family of Hotels, which let you ear 250 HHonors form their Hilton Honors Points and miles, for every rent from national car rental, as well as American Express who lets you earn points when you’ve enrolled for their program for national car rental.

Aside from all the discounts a features that you will acquire through their affiliates, National Car rentals offer a wide range of vehicles for you to choose from, the classes of cars that you could possibly rent form national cars are endless, the types of vehicles that you’ll be able to rent are classified as subcompact, compact, intermediate, full-size, premium, luxury, sports utility, Mini van and convertible.

National Car rentals also have special offers for their customers, one of which is the “Last minute specials to go” which offers different specials every week at different locations. The other special, the “Great internet rates – Book ahead special’ gives discounts fro those that reserve their cars early in the internet. The weekend value Rates – Book ahead special offers lower weekend rates. National car also offers internet only discounts also a book ahead special, which applies to mini vans and SUVs.

 

 

 

 


National Car Rental is One of the Leading Global Car Rental Agencies in the Middle East

jumphigherglobal asked:


Car rental companies, along with many other travel industry service providers, have played a crucial role in improving the ease of travel by providing a service through which travelers can easily rent a car of their preference. One can hire a car of any color, shape and model at reasonable prices from these car rental companies.

Being able to rent a car is an essential service, especially as the number of companies requiring car rental services has greatly increased in the last few years. Besides manual reservations, most car rental companies have developed interactive websites to assist in making online reservations thus aiding travelers. Be aware that some car rental companies have geographic restrictions on their cars. You’ll need to know where you intend to go and make sure that your rental agreement allows that. It is recommended that customers make use of the yellow pages or the internet for locating a reliable international car rental company. It is essential to verify if the car rental company chosen has availability of their preferred car model and within the desired price range. There are many car rental companies in the Middle East with branches in different countries that can help customers rent the model group of their choice. Rental cars are available in exchange for a fee for a fixed number of days. A rental day is normally always 24hrs. In some cases, driving distance is limited beyond which customers are expected to pay for extra miles. With National Car Rental you often benefit from unlimited mileage.

An increasing number of people are traveling in the Middle East today as compared to a decade earlier. Competition among companies to achieve business objectives has resulted in enhanced pressure on executives to travel. In order to effectively manage their time and money, many executives resort to renting a car while traveling from one city or state to another. Most business executives and also some leisure travelers look for that extra degree of convenience, comfort and safety. Car rental companies provide the solution to these needs. It really doesn’t matter where in the world you’re traveling to or from. You can easily rent a car to take care of your transportation needs. People even rent cars from the local car rental company in their home town.

Why? Possibly because their car isn’t as late model as they would like, yet they still want to take some time and get away. A rented car, which has been rented from an office sited in one city, can be easily dropped at another office situated in a different city.

For more information on National Car Rental visit us www.national-me.com/




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